Terms of Service

The agreement

These terms govern your use of Competitron, a competitive intelligence platform operated by Planetary Industries. By creating an account or using the service, you agree to them. If you are accepting on behalf of a company, you confirm you may bind that company.

The service

Competitron watches public competitor surfaces you choose, scores material changes, and delivers them as a briefing. It reads publicly available pages and published sources. You are responsible for the competitors and URLs you add and for using the output within your own legal obligations.

Your account

Your account is tied to your email address, so keep access to that mailbox secure. You are responsible for activity under your account, including any access credentials issued to it. Tell us promptly if you believe an account or credential has been compromised.

Acceptable use

Do not use Competitron to break the law, to overwhelm a third party's systems, or to monitor surfaces you are not permitted to access. Do not resell the raw output as your own data product without a written agreement. We may suspend an account that puts the service or a third party at risk.

Billing

Paid tiers are billed in advance through our payments provider. Usage above your tier, such as additional competitors, is billed as described on the pricing page. Prices may change with notice; changes do not affect a term you have already paid for. Refunds are covered in the refund policy.

Availability

We work to keep the service running and the briefing on time, but we do not guarantee uninterrupted availability. The service is provided as is, without warranties beyond those required by law. To the extent the law allows, our liability is limited to the fees you paid in the prior twelve months.

Changes

We may update these terms. Material changes will be posted here with a new effective date, and where appropriate we will notify account holders by email.

Contact

Questions about these terms: hello@competitron.ai.